Frequently asked question

Autopay is an automatic payment feature that deducts your selected saving amount from your bank account or UPI app on a fixed date (daily, weekly, or monthly – as per your plan). It ensures timely payments without manual effort.

Yes, but with conditions: If you cancel the scheme early, you will get your deposited amount after deducting applicable charges. If you complete the full scheme and still want a refund, only 1-month bonus will be given (not the full bonus). Alternatively, you can use your full deposited amount (without bonus) to purchase any jewellery item of equal value from our store. To get maximum benefit, we recommend completing the scheme and using it for jewellery purchase.

Scheme Duration Bonus Offered 12 Months 1 Month Bonus 18 Months 2 Months Bonus 24 Months 4 Months Bonus

Our scheme allows customers to save a fixed amount daily, weekly, or monthly. At the end of the term, you receive a bonus month’s amount and can purchase gold jewellery of your choice.

We occasionally offer special promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers.

Yes, we offer an option to reserve items online and pick them up at our showroom in Ahmedabad. Simply select "In-store Pickup" during checkout, and our team will prepare your order for collection.

Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this number to track your package on our website or through the courier’s tracking page.

Once your order is placed, processing takes 1-2 business days, and delivery within India usually takes 3-7 business days. For custom pieces, delivery timelines may vary depending on the design requirements. We will keep you updated throughout the process.

We accept various payment methods, including credit and debit cards, UPI, net banking, and mobile wallets. All payments are securely processed through our trusted payment gateway.

Yes, we offer customization options for customers who want personalized designs. You can contact our customer support to discuss your ideas, and our skilled artisans will work to create a unique piece for you.

Browse our collections, add your preferred items to the cart, and proceed to checkout. Follow the instructions to enter your shipping details and choose your payment method to complete your order.